How is a solution delivered after purchase?

Once you submit a quote request and our specialists align on technical details, you will receive activation credentials, sandbox login access, or a consulting engagement schedule within one business day.

Can I request custom integrations or functional edits?

Yes! Every accelerator is fully customizable. Since we follow a Clean Core framework, we package customized integrations into standard SAP BTP side-by-side solutions, tailored to your exact business blueprint.

What pricing plans are available?

SAVIC accelerators are available under subscription licensing (monthly/annual software fees) or flat-rate implementation project fees, depending on the scope of customization and database size.

Are there pre-sales sandbox environments?

Yes, we can provision a mock sandbox environment containing sample master data for you to test Vyona POS, Arvya CRM, or SAVI AI. Click "Request a Demo" on any product page to schedule sandbox setup.

How is 24/7 incident monitoring handled?

All items on the store are backed by our MaxCare AMS support system. Severity 1 production incidents (system down) have a guaranteed response SLA of 30 minutes, supported by our round-the-clock Basis architects.